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  • Answering machine

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    A Panasonic answering machine with a dual compact cassette tape to record messages The answering machine, answerphone or message machine, also known as telephone answering machine (or TAM) in the UK and some Commonwealth countries, ansaphone or ansafone (from a trade name), or telephone answering device (TAD), is used for answering telephones and recording callers' messages. Unlike voicemail, which can be a centralized or networked system that covers, and mostly extends, similar functions, an answering machine is set up in the user's premises alongside - or incorporated within- the user's land-line telephone. Unlike operator messaging the caller does not talk to a human. As land lines become less important, due to the shift to cell phone technology, and as unified communications matures, the installed base of TADs is shrinking.

  • Comparison of VoIP software

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    This is a comparison of voice over IP (VoIP) software used to conduct telephone-like voice conversations across Internet Protocol (IP) based networks. For residential markets, voice over IP phone service is often cheaper than traditional public switched telephone network (PSTN) service and can remove geographic restrictions to telephone numbers, e.g., have a PSTN phone number in a New York area code ring in Tokyo. For businesses, VoIP obviates separate voice and data pipelines, channelling both types of traffic through the IP network while giving the telephony user a range of advanced abilities. Softphones are client devices for making and receiving voice and video calls over the IP network with the standard functions of most original telephones and usually allow integration with VoIP phones and USB phones instead of using a computer's microphone and speakers (or headset). Most softphone clients run on the open Session Initiation Protocol (SIP) supporting various codecs. Skype runs on a closed proprietary networking protocol but additional business telephone system (PBX) software can allow a SIP based telephone system to connect to the Skype network.

  • Voicemail

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    A voicemail system (also known as voice message or voice bank) is a computer-based system that allows users and subscribers to exchange personal voice messages; to select and deliver voice information; and to process transactions relating to individuals, organizations, products and services, using an ordinary telephone. The term is also used more broadly to denote any system of conveying a stored telecommunications voice messages, including using an answering machine. Most cell phone services offer voice-mail as a basic feature; many corporate PBXs include versatile internal voice-messaging services, and *98 Vertical service code subscription is available to most individual and small business land line subscribers.

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