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Whether you make a Genius Bar reservation, visit an Apple Authorized Service Provider, or mail your device to us, you’ll get the expert help you need. Genius Bar Make a Genius Bar reservation at your favorite Apple Store and get help from an Apple expert.
Apple has recently changed how genius bar appointments are made. Apple has made it a little bit difficult now. It seems that Apple wants to offer support mainly via online live chat or phone calls. There are two ways to do this: (1) you can use the Apple Store app or (2) you can make a reservation via the Apple support web site. 1. iOS device ...
How to Make a Genius Bar Appointment from Your iPhone or iPad. Assuming your iPhone or iPad still functional (or you’ve got a spare), you can make an Apple Store appointment right from your device.
Genius Bar Reservation and Apple Support Options - Apple. At the bottom of the page, you can click Get Hardware Help, and it will take you through a few steps to then create your reservation. Or you can call you local Apple store.
(The Genius Bar is for tech support only. If you want to learn how to use your products, Apple has other in-store options.) But since Apple Stores are always so busy, you should make an appointment in advance if you want to get help. (By the way, there's an app for that.)