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And I’d like the manufacturer to send an engineer out pretty damn quick to fix it for me – for free. It might sound like a far-fetched problem, but according to Samsung’s technical reports, this is exactly what’s been happening with the RSH1 and RSJ1 side-by-side fridge-freezers.
Problem Solution; The refrigerator does not work at all or it does not chill suffi ciently. • Check if the power plug is properly connected. • Check if the set temperature on the digital display is warmer than the freezer or fridge inner temperature.
Samsung refrigerator owners filed a class action lawsuit in the U.S. District Court for New Jersey claiming that certain Samsung models have a faulty design that causes the fridge and freezer to have problems cooling, which results in spoiled food and costly repairs.
When they came out they said that the temperature sensor had gone wrong, causing a build up of ice round the fan which what makes the noise and if you don't fix it then it can't keep the fridge cool. What repair did they do to yours? If you google samsung american fridge freezer problems it should bring up a long discussion on MoneySavingExpert.